Privacy Policy
Overview
This Privacy Policy explains how Brain Garden ("we", "us", or "our") collects, uses, and protects information when you use our websites, applications, and services (collectively, the "Services"). We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
- Account Information: Name, email address, and authentication data used to create and manage your account.
- Usage Data: Logs about how you interact with the Services, including device/browser information, IP address, and activity timestamps.
- Content and Prompts: Text and files you submit to the Services, and AI‑generated outputs returned to you.
- Billing Data: Payment method and transaction details processed by our payment provider (we do not store full card numbers).
- BYOK Keys: If you connect third‑party API keys, we may store them in encrypted form or secure reference to enable usage.
How We Use Information
- Provide, maintain, and improve the Services.
- Process requests and generate AI responses.
- Authenticate users and secure the platform.
- Monitor usage, detect abuse, and enforce policies.
- Provide customer support and communicate updates.
- Analyze aggregated usage to improve quality and reliability.
Data Sharing
We do not sell your personal information. We may share data with trusted service providers who assist in operating the Services (e.g., hosting, authentication, payments, analytics, email). When you enable BYOK or use integrated models, your prompts and related data may be transmitted to those providers to fulfill your request. We may disclose information if required by law or to protect rights, safety, or the integrity of the Services.
Data Retention
We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account; some records may be retained as required by law or for legitimate interests.
Security
We implement administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Your Choices
- Access, update, or delete certain account information via settings.
- Control cookies via your browser settings where applicable.
- Opt out of certain communications by using unsubscribe links.
Children
The Services are not directed to children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete it.
International Users
Your information may be processed in countries other than your own. By using the Services, you consent to the transfer of information to the United States and other locations where we or our service providers operate.
Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice. Your continued use of the Services after changes become effective indicates your acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, contact us at [email protected].